Please see our Frequently Asked Questions.

If your question is not covered here, please Contact Us and we’ll answer it for you.

What is included in the daily fee?

  • We include nappies, baby wipes, sunscreen. 
  • All meals, made fresh on-site daily, including breakfast, morning tea, lunch, afternoon tea and late snack.  
  • Bed linen is provided at all services.
  • Incursions throughout the year full paid for
  • Get up and go Sports program
  • Excursions in the community
  • Barista made coffee available to parents daily (Baulkham Hills & Northmead have automatic coffee machines available to families).
  • Regular updates and photos on our all in one family app.
  • Quality learning resources.
  • Regular festivities for annual events, cultural celebrations, and special occasions
  • Plus more! Speak to your centre of choice for a full list of everything included.

What happens after I submit an enquiry?

We will call you to discuss your needs, and will be able to book you in for a tour at a suitable time for you and your family to visit us.

Are children of different ages placed in different rooms?

Yes. We have age appropriate rooms in each centre.

Please see our page Learning Spaces for more information

Can I send food from home?

No. Due to a number of children who have life threatening anaphylaxis or allergies, no outside food can be brought to the service.

Please see our page Meals & Nutrition for more information.

Can I send a drink bottle?

Yes. We ask that each child brings their own drink bottle with them each day. Children are encouraged to drink water throughout the day.

Please see our page Meals & Nutrition for more information.

Can we celebrate our child’s birthday at the service?

YES. We are happy for families to bring in a cake for celebrating your child’s special day. We ask you to supply an ingredients list if homemade, or in the original packaging if store bought. This helps us to identify whether any children with allergies cannot eat the cake. 

Please do not bring party bags, or lolly bags – these often contain too much sugar which is not in line with our healthy eating guidelines. Party bags often contain small items that may present as choking hazards.